With the closure of physical stores for a period of time in early 2020 , the shift of consumers spending online is an industrywide phenomenon . As Larry notes , e-commerce sat at approximately a third of Abercrombie ’ s revenue pre-pandemic . Now , it accounts for around half – with the potential to rise yet further .
“ I don ’ t think anybody really knows how e-commerce penetration will change over
North Highland Management Consulting North Highland Management Consulting ( North Highland ) makes change happen , helping global retailers transform by placing people at the heart of every decision . With our blend of workforce , customer , and operational expertise , we ’ re the world ’ s leading transformation consultancy . We have more than 3,000 consultants worldwide in 65-plus offices around the globe . With our deep knowledge of supply chain engineering , facility design , and labor management , we offer holistic , end-to-end distribution performance improvement solutions to increase the efficiency and effectiveness of distribution networks . We specialize in boosting performance and driving efficiency through people and talent management , functional and operational excellence , and workforce planning programs .
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