Challenging norms
“ Other ongoing capital asset expenditures include cylinders , bulk tanks , or new rolling stock ,” Stuart adds . “ We recently completed a significant investment in our Indianapolis fill plant and specialty gas lab , including facility upgrades , expansions , and capability improvements . That in turn has given us the opportunity to expand our specialty gas offering , and provide a higher degree of service and product mix for our customers .”
But AWG doesn ’ t work alone . For Stuart , it ’ s important to emphasize the need for robust sector relationships . “ On the gas side of the business , our customers demand a consistent supply across a wide-ranging geography ,” he points out . “ Without great relationships , we ’ d be unable to deliver the service that makes us such a great partner . Similarly , within welding supplies , the bulk of our customer base is engaged in some form of metal fabrication – so there has to be a high degree of confidence in the materials in use . We also have to trust our suppliers to make joint sales calls to bring on new customers , or help customers with technical issues so they can perform to their own expectations .”
To deliver on these requirements relies on a motivated and dedicated team . Accordingly , AWG undertakes a number of initiatives to cultivate an open company culture , such as its partnership with the Gas and Welding Distributor ’ s Association ( GAWDA ), to sponsor Women in Welding scholarships . “ Our industry is male-dominated , and we want to increase the opportunities for women ,” Stuart says . “ By focusing on the educational aspects to give women that training , we believe it will diversify our workforce and provide broader perspectives to challenge the norms of our industry .”
AWG has completed three acquisitions in the last nine months , as it looks to improve its operational reach and service new customers . And it ’ s not done yet . “ We ’ ll continue integrating our acquisitions into the overall fabric of the business throughout the remainder of the year ,” Stuart concludes . “ We ’ ve also opened two greenfield locations in the last six months , and expect to focus on growing those businesses . Over the next five years , we expect our productivity initiatives to continue helping us improve our efficiencies and bottom line , and keep us at the forefront of delivering world-class service .” ■
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