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“ As with any startup, success starts with building the foundational skills within the team,” John opens.“ When I first started in December 2021, Lime was steadily recovering from the pandemic and was developing key capabilities and resources necessary to grow and scale. I spent those early days building core organizational capabilities, establishing a planning function, developing our supplier management, quality, and strategic sourcing teams, and building our logistics, distribution, and fulfillment capabilities.
“ Custom hardware is a key differentiator for Lime, which provides three specific benefits: we can optimize our fleet to deliver the best hardware experience for our riders and cities, we manage our costs and business risks by controlling the supply chain, and we have built the core capabilities to source and integrate“ best-of-breed” future technologies to our vehicle platform. Developing our own hardware gives us freedom and flexibility to make specific improvements or changes to
the vehicle platform. With our new LimeBike and LimeGlider, for instance, we used feedback from our Gen4 e-bike riders to improve the frame design which made the bike more accessible and approachable to more people. The new products include features like smaller wheels, improved weight distribution and handling, and a friendly step-through design. The new LimeBike and LimeGliders have been incredibly popular so far.
“ Owning our design means we can develop our supply chain to deliver the agility, performance, and potential scalability that our business requires. Managing a supply chain in today’ s environment means you must be prepared to deal with change and disruption. Over the past couple of years, we’ ve done the hard work to diversify our supply chain, both geographically and across suppliers.
“ Lastly, developing our own hardware supports a strong position for future innovation,” John adds.“ We’ re super proud to have passed the one billion rides milestone,
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