________________________________________________________________________________________________________________________
“ As we’ re engaging with newer clients, we’ re now selling as a single entity,” Nick continues.“ We’ ve leveraged our Performance Centre, which is completing a lot of our analytics and supporting our payroll and support service functions, and we now have a single technology platform that sits across all elements of the business. It gives our clients a dynamic, streamlined and transparent view on how we’ re operating our contracts, which has been really beneficial.”
Having been in operation for over two decades, Excellerate’ s technology platform, Velocity, has completely revolutionized its operational processes. The system is stateof-the-art, fully comprehensive and specially designed to monitor and streamline its operational processes, from outlining project audits and specifications for its clients all the way through to managing HR functions.
20
Let
YEARS OF TRADING
HYGIENE SERVICES
As the highest-scoring B Corp for washroom services in the UK, we’ ve delivered expert hygiene solutions for over 20 years. Our tailored, high-quality services support clean, productive environments— reflecting core B Corp values across every industry.
us help support your business. www. libertyhygiene. com
PROUD TO BE A
PREFERRED SUPPLIER OF EXCELLERATE, FOR WASHROOM SERVICES
AND LAUNDRY.
“ Our Velocity system is wholly owned and built in-house. It’ s been developed over the last 20 years, originally focusing on the security marketplace in South Africa. In the UK, we use it across the board,” Nick elaborates.“ It’ s a peoplefocused system, from the outputs it provides to our clients to its scope of HR and people operations. All of our time and attendance is managed through the system, for example, so our staff can access their shifts, holiday requests, and pay slips. They can also communicate with their managers on matters such as health and safety. Likewise, managers can also communicate back to staff regarding expectations, KPIs and audit scores, which helps us to improve performance. We’ ve also integrated a video-based training platform to remove the barrier to entry in terms of having English as a first language.”
78