________________________________________________________________________________________________________________________
learning and AI to analyze spend data on both the micro and macro levels , we are becoming increasingly well positioned to help our customers optimize their savings through program spend analytics .
Additionally , we are now working with a group of our customers to implement ‘ touchless invoicing ,’ which allows them to procure , receive and pay suppliers without any manual processing . The touchless invoicing process makes on-property accounts payable efforts far more efficient , resulting in more timely payments to suppliers and easier spend tracking at the property level .
For our partnering suppliers and distributors , we engage industry-leading platforms that offer full visibility over HSM transactions to aid in savings calculations and spend forecasting . And , we leverage our entire technology platform to push out timely , relevant communications to customers and suppliers , ensuring that our partners have the right information in hand to drive data-based decision-making .
How do you manage your external relationships ? To what extent does Hilton ’ s success rely on them ? At HSM and Hilton , we understand that the supply chain doesn ’ t run without suppliers . Our suppliers and distributors are an integral part of our operations and really serve as an extension of our organization , which means we are extremely invested in helping these partners succeed . We are also fortunate to have relationships with suppliers and distributors who are equally invested in our customers ’ success , operating as true partners to stakeholders across the HSM value chain . HSM has been in business for more than 55 years , and believe it or not , some of our supplier partnerships actually date
48