One such partner is ThredUp . A selfdescribed ‘ online consignment & thrift store ’, the platform provides consumers with an opportunity to resell their unwanted clothes . “ As part of our commitment to quality , we try to ensure that our products can enjoy a long life ,” Larry explains . “ Whether it ’ s our garments or others ’, ThredUp allows you to clean out your closet , introduce your clothes to the recommerce market , and be rewarded . We ’ re encouraging our customers to participate in that circular economy .”
It ’ s an exciting time for Abercrombie . As part of its recently announced three-year ‘ Always Forward ’ plan , the company has ambitions to achieve revenues in excess of $ 4 billion , driven in part by the acceleration of its digital revolution . Within that , supply chain is key .
“ On the resiliency front , we were already on a path of diversifying our supply chain prior to the pandemic ,” Larry notes . “ With the help of partners including Century , Expeditors , EFL , and RCS , we ’ ve segmented our inbound supply chain by product , all the way from source to a customer ’ s front door or store . Accordingly , when we have products in high demand from our customers , we ’ re able to leverage services that have a higher probability of delivery certainty within a shorter timeframe , in order to move those products through the chain . That ’ s a massive data exercise , and it requires considerable communication and market orchestration to pull it off .
“ Long term , our goal is to grow to a $ 5 billion top line across our family of brands ,” Larry concludes . “ To do that , we need to continue to listen to our customers , to know them better than the competition , and to give them the best experience . ■
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