Operating its distribution center proved a good fortune for Northwell in recent years when the Covid-19 pandemic uprooted healthcare and associated supply chains . Reflecting on the period when a disruption became next-to-unavoidable , Phyllis McCready notes that the company began activating its disaster management plans as early as January 2020 .

“ After a few early disruptions of custom packs arriving from China , we developed an initial understanding of what was happening ,” Phyllis comments . “ Therefore , we decided back in January to bring in additional PPE ( Personal Protective Equipment ) products . Despite that foresight , we did not envision the full spectrum and volume of supplies that would be needed .

“ It was a period when suppliers experienced disruptions in their supply chains . Northwell emphasized getting a deeper understanding of exactly where

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