Supply Chain World Volume 13 Issue 1 | Page 50

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“ However, while there are many benefits in operating together, there are always
challenges, particularly integrating a new business into a group structure. When you consider an acquisition, you know a business is good on paper with positive synergies and shared values, but you can never fully understand the differences in culture, processes, and people capability until you have acquired it, got past the inevitable sale, and delved into operations.”
Eldapoint operates six UK manufacturing sites, each with specialist production and servicing capabilities, and the business is steadily adopting automation, digital planning, and data led production tools where they
provide clear operational and quality benefits.
Unlocking value
With a vision to strengthen its value proposition, Eldapoint is passionate about
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Air Handling & Control Systems continuous improvement, with four key focus areas: cross-selling, product and range improvement, a bestin-class approach to customer service, and sales generation.“ Firstly, considering we’ re a collection of businesses with closely associated products, markets, and customers, cross selling our full portfolio of products is proving to be an attractive proposition to our customer base,” Tim explains.“ The aim is to simplify engagement with customers and improve consistency across the group, and we’ ve found that having fewer customers with a higher share works better for both us and them.
“ We’ ve invested in an innovation manager for the group, with a core focus on improving our range with new products, extending and value engineering our current product range, and embracing the need to move towards more planet friendly products in both the manufacturing process and full product life cycle. At Eldapoint, innovation isn’ t an isolated activity, but rather embedded in everything we do, driven by a combination of market awareness, structured processes, and continuous improvement in how we design, manufacture, and deliver our solutions.
“ We believe the best ideas start with real world needs, and our commercial team plays a crucial role in identifying emerging opportunities and challenges across the sectors we serve,” he adds.“ Then, to turn opportunities into commercially viable products, we follow a development framework to control project risks, allocate resources effectively across the group, and
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