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operations as we monitor the ongoing changes. For the last six-to-seven years, we’ ve gradually pivoted our strategy to include dual sources so that if products are delayed or unavailable in one region, we can leverage additional suppliers to mitigate challenges.”
New technologies
When it comes to product development,
Tracy gives us insight into the company’ s lineup of modular, scalable products, referred to as the Hyster ® A-Series and Yale ® Series N.“ Not only is this lineup scalable from a manufacturing standpoint, allowing for design, assembly and parts synergies, but customers can scale their desired trucks to get a customized application-driven solution at the right price,” he explains.“ There’ s no reason for a customer in a low-intensity application to be forced to buy all the bells and whistles if they don’ t need them, while a customer in a high-intensity application should be able to outfit their truck with exactly what they need to get the job done.
“ A significant portion of our product development and technological innovations are driven by our customers. We frequently hold product development meetings to understand their applications and operational needs, and budgets. Using this information, we engage in a rigorous process to create tailored solutions,
▼ Hyster-Yale Supply Chain Leadership Team
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