____________________________________________________________________________________________________ WireMasters
the business, including the addition of an‘ industry legend,’ Bo Corn, and a deeper commitment to investing in people.
“ We’ ve successfully implemented several projects and technologies, and we’ re starting to see efficiency gains within our operations,” Drew opens.“ When we last spoke, we had recently implemented a new e-commerce platform, so we’ ve now had our first full year of leveraging the benefits of this system, and we’ re looking to deploy the system around the globe.“ We’ ve had robotic process automation( RPA) processes, but the combinations of RPA and the advancement of Agentic AI style models in unstructured data environments allows us to eliminate human data entry across the business. This enables our employees to spend more time on value-added activities like working on relationships and boosting customer experience. In fact, it’ s WireMasters’ goal to eliminate human data entry across the business over the next three years.
The power of partnership
“ We’ re at an exciting time where we’ re pivoting the business to focus on engineering and strengthen our technical prowess,” he shares.“ Distribution in our industry has historically been viewed from a transactional perspective, but we’ re bringing something new by focusing on the engineering side. We’ ve also hired Bo as a Strategic Advisor, who is a well-known individual in our sector and brings decades of expertise, as well as longstanding relationships with several of our customers.”
Following Drew’ s update on the company, we’ re keen to hear from Bo about his career journey and what he brings to WireMasters.“ I spent the first 44 years of my career working
▲ Bo Corn for two corporations within manufacturing, having worked on high-profile aerospace and defense initiatives,” Bo reflects.“ However, my relationship with WireMasters is not new, but instead dates to 1988, as I’ ve been part of the company’ s supply chain since its early days and have since formed a strong relationship with the current owner. Being a former supplier to WireMasters gives me an outsider perspective and enables me to build or strengthen relationships from a customer viewpoint.
“ WireMasters has always been a leader in the sector’ s distribution channels, but I was mostly drawn to the business because of its commitment to people, both internally and externally,” he says.“ In terms of customers, WireMasters provides everything imaginable to the customer from the beginning to the very end, but the area that needs strengthening lies in the technical expertise required to deliver full solutions. With me now on board, we can provide everything a customer needs and in a more profitable way, solidifying the position of WireMasters as a leading global supplier.”
Strategic changes ahead
Elaborating on building relationships with engineering professionals, Drew adds:“ We’ ve always been focused on customer experience, but our customers’ procurement and engineering teams are often siloed, which makes it difficult for us to build relationships with two cross functional teams that sometimes don’ t interact with each another. With Bo’ s history and experience, we’ re hoping his introduction to engineering groups will foster warm relationships and allow us to deliver technical expertise. We’ re building a team around Bo that will be a new functional group within our sales department
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