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Interview female workers is therefore something all organizations should be prioritizing. This is particularly important in manufacturing where female workers make up a large proportion of the workforce – amongst ESCP members, it’ s around 65 percent.
Our Gender Equality program is key to our worker wellbeing initiatives. Our Worker Helpline also helps to promote gender equality; a confidential, person-to-person service that gives women and men a safe space to ask questions and to raise any grievances or concerns. This could range from gaining a better understanding of workplace policies to more serious issues like withheld wages or unsafe practices. Data from the Helpline – which has been accessible to over ten million workers since it was launched 15 years ago – can also be used to inform training, tackle recurring problems, and improve supplier practices.
What role does supplier certification and worker wellbeing play in wider supply chain transparency and stability? Our audit requirements are the backbone of our certification program; these are based on International Labour Organization conventions and ensure the fair treatment of workers – covering areas such as pay, working hours, and health and safety. But we recognized there was more we could do to support the wellbeing of workers in the supply chain. Our Family- Friendly Factory program was launched in 2016 at two pilot factories. One factory in Guangdong, China, reported employee turnover decreasing from 19.7 percent in 2016 to 5.1 percent in 2024 and have also reduced absenteeism and work-related injuries. They estimate that the program saves them US $ 450,000 annually.
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