Supply Chain World Volume 11, Issue 5 October 2024 | Page 60

Leaf Home ________________________________________________________________________________________________________
service , and sales , to build their needs and knowledge into our strategy ,” Mike shares . “ The leadership and industry expertise within these teams guide our efforts , fostering teamwork and accountability .”
This approach to relationships also extends to Leaf Home ’ s supplier network . “ Our freight arrives at our offices based on how it ’ s managed by the carrier , and our products solve problems for our customers based on the quality of our manufacturing partners ,” Mike states . “ We provide transparency to build trust , and we expect transparency in return . We allow our partners to be experts across areas in which they have expertise . In some respects , this allows us to have a lean internal team running a robust operation with experience and skills leveraged externally every day . Overall , we want our partners to be invested in our business and know that we are invested in theirs .”
As we wrap up our conversation , Mike shares Leaf Home ’ s optimistic outlook on the future . “ We ’ re committed to building trust and making homeownership easier for our customers , and we ’ re continuously exploring innovative products and services to enhance our customers ’ safety and overall quality of life . When customers decide to upgrade their space , we want the experience to be positive and satisfying for the entire family .
“ 2025 will focus on strategic alignment across the business ,” Mike states as our conversation closes . “ Our supply chain has
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