Supply Chain World Volume 11, Issue 5 October 2024 | Page 44

Royal Caribbean Group _____________________________________________________________________________________
We ’ re also continuing to invest in improving our backoffice functions , including implementing a new ERP system to create a better user experience for two important stakeholders : our employees and our suppliers
of specific components or a geographic region disturbed by geopolitical conflict . However , the challenges we ’ ve faced in the last few years have been exacerbated by occurring simultaneously , and we ’ ve seen large regional disruptions in global transport lanes causing lead times to be doubled or even quadrupled .
“ Some of these events can happen in a moment ’ s notice , forcing supply chain executives to react by leveraging various contingency plans . To ensure resiliency , every supply chain must not only have a ‘ plan B ,’ but also a plan C and D . At Royal Caribbean Group specifically , we ’ ve evaluated our strategy for sourcing each one of our unique items to find the most innovative and reliable method . We ’ ve implemented new technologies in several categories and we ’ re continuously innovating to find successful strategies within the movement , handling , and transportation of goods .
“ We ’ re also continuing to invest in improving our back-office functions , including implementing a new ERP system to create a better user experience for two important stakeholders : our employees and our suppliers ,” James explains . “ For our employees , the new system will reduce the administrative burden and free up time for them to engage with suppliers in innovative discussions . For our supply network , on the other hand , the new system will foster a more self-sufficient experience and improve the efficiency of the administrative processes across our end-to-end value chain .”
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