Capacity LLC _____________________________________________________________________________________________________
“ My business partner has strong family roots in distribution and went on to pursue a university degree in engineering , which is where he and I first met ,” Thomas narrates . “ He had the intellectual horsepower to get his ambitious goal up and running , and with the necessary software and finance experience to assist , he asked me to join him in starting this company . Back in 1999 , everyone was excited about the concept of virtual business , and we identified the opportunity to innovate within distribution channels . Today , Capacity has grown beyond just the two of us , and there are several core people who have been crucial in the growth and management of the business .”
Capacity ’ s service portfolio has expanded to meet the evolving needs of business in various sectors . The company now offers business-to-business ( B2B ) retail fulfilment , e-commerce solutions , quality control , global transportation management , and valueadded services like packaging , labeling , and kit or gift box assembly .
“ We are truly omnichannel ,” Thomas elaborates . “ We service both business-tobusiness , including over 300 large retailers like Target and Sephora in the US and prestigious retailers like Harrods in Europe . At the other end of the spectrum , we service smaller boutique retailers and healthcare offices , as well as delivering direct to consumers . From B2B retail and DTC shipments to e-commerce , EDI , and obsessive onboarding , everything we do is designed to serve our overall mission : to deliver delight for our clients ’ customers and make logistics frictionless for their business .”
Strategic partnerships
Capacity ’ s commitment to client satisfaction extends beyond fulfilment . “ In terms of our value-added services , we often complete light assembly such as combining the product and the unit box to bring a product together in a way the clients want to delight their customers ,” Thomas explains . “ We also arrange transportation for our customers , whether inbound or global , but most of our transport methods are parcel transportation direct to the consumer via numerous parcel carriers . We ship across the globe and utilize truck , air , and ocean freight to best service our customers .
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