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“ My goal for Wonder Services remains the same today – to ensure the success of every transformation we ’ re engaged with . Over five-and-a-half years , we ’ ve grown from just me running the entire business to a team of 37 people across the globe . I feel truly blessed to have built a career where I can be present in my daughters ’ lives and now guide them through the transition from their youth into teenagers . Although we focus on procurement services , we also undertake HR and ERP deployments , as well as looking after IT departments and overseeing mergers and acquisitions .”
Changing perceptions of procurement
Speaking about the state of the procurement sector , Amanda says : “ Historically , the procurement sector has lacked the investment required to be strategically successful . In the mid-2000s , organizations began to invest in new technologies and capabilities to assess how they managed their third parties , which raised expectations of procurement departments . That ’ s why I ’ m passionate about ensuring transformations are successful ; otherwise , companies won ’ t continue to invest in procurement strategies .
“ Organizations were completely overwhelmed during the chaos of the pandemic . However , I saw awesome creativity in how people were managing operations . Although recession conversations have slowed subsequent investments , we ’ re now seeing an urgency behind such investment , which will continue well into 2025 .
“ One of the biggest industry-wide transformations is yet to come ; AI will completely redefine how we think about the manual aspects of procurement processes ,” she states . “ People talk about AI in the future , but there are strong capabilities like reading contracts and pulling metadata that address sourcing and contract processes today .
“ AI solutions can be very specific to the clients ’ requirements , so my biggest advice to any company looking to implement AI is rather than approaching it as a total revolution , look at two or three aspects or processes where AI can be leveraged to enhance efficiency or accuracy . I encourage organizations to start small and see how technology can be leveraged , as opposed to thinking of AI as a complete overhaul .
“ Wonder Services recently launched an
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