Supply Chain World Volume 11, Issue 3 2024 | Page 34

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and the resulting impact on customers . “ People are looking for greater visibility now , as the Covid period has highlighted many gaps in their knowledge and reliance on third parties for accurate and timely delivery . I believe there has since been an increased demand for transparency in the process , including that of partners involved . Customers now seek greater visibility , wanting assurance that every workstream is under control and continuously improving . By delivering on these three principles – visibility , control , and improvement – not only do customers feel more reassured , but so do we . Indeed , we utilize the data to enhance our management practices , and our partners benefit as well since we foster better communication within our relationships ,” he states .
Over the next five years , Salim reveals that The Barcode Warehouse will focus on

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