Supply Chain World Volume 11, Issue 2 | Page 66

Fingerhut / Granterion 3PL __________________________________________________________________________________
Scott makes the process sound simple , but how exactly does Granterion 3PL find 500 extra staff ? “ We call it the friends and family approach ,” he replies . “ There are lots of people looking to make extra cash , especially before Christmas , so rather than solely using a temporary hire model , we invite former colleagues or friends back to work for a short time . Most people already have warehouse experience , so can hit the ground running , and it ’ s also a transparent way of hiring temporary workers , as both parties are aware of the nature of the contract .
“ We run the friends and family scheme congruently with our staffing agencies to supplement labor and control our hiring expenses . Many warehouses face the issue of hiring people for peak season , but this isn ’ t a common approach in the industry . It can be difficult to encourage people to return year after year , but we ’ re seeing an increase in people who want to come back , which is testament to our workplace culture .”
Turning to the benefits Granterion 3PL brings to its customers , Scott explains : “ Partnering with us means that smaller businesses don ’ t need to invest in capital trying to anticipate their current and future needs . Instead , businesses can focus on applying their capital to their growth and paying for the space they use when they use it . By converting the facility into one that can service multiple businesses , we ’ re not only opening the opportunity for others to utilize a beautiful facility with phenomenal resources , but also enabling them to drive cashflow efficiencies within their operations .
“ Partnering with us also enables customers to focus on the areas of the business they ’ re passionate about . For instance , many of our clients don ’ t want to spend time operating logistics or setting up warehouses ; they want to focus on sales and growth . Instead , they trust us to take care of fulfilment and warehousing , which allows them to focus on their core competencies . However , if they do need to get involved in warehousing or fulfilment , they can pick up the phone and call us , as we maintain genuine , positive relationships on a first-name basis .”
As an already successful , yet young company , the future is bright for Granterion 3PL . “ As we grow , we ’ re aiming to find larger companies who are national in scope but explore using Granterion 3PL to service a specific geographic area within our ‘ ZIP code sweet spot ’,” Scott concludes . “ However , the key to our success is maintaining positive relationships , so while we want to grow our customer base , we must also be able to provide each customer with our hands-on , positive approach .” ■
www . granterion . com
www . fingerhut . com
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