Supply Chain World Volume 11, Issue 1 | Page 93

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Staci
Specialist systems
Turning to operations specifically , Wayne says : “ We ’ re multichannel logistics experts operating across a number of different sectors . In fact , that ’ s where our name comes from , as Staci is a French acronym for all sectors including societal , technological , agricultural , commerce , and industrial .
“ We ’ re not a traditional logistics business moving whole pallets across the network , but instead , we specialize in complexity and flexibility , often completing single-item picks . We work across several different service levels too , such as e-commerce , marketing , fulfilment , and business-to-business ( B2B ) logistics . We also have several businesses that focus on the spare parts sector , completing return repairs and then resending products .
“ As opposed to commoditized logistics , we ’ re a niche 3PL business with an opportunity to add value to complex areas of our customers ’ supply chains . To give an example , we process a lot of products
We focus our investment on not only attracting great talent , but also retaining it , particularly during the current labor shortages
without barcodes , which poses a problem for modern warehouses as every item is scanned before being stored in the correct area . To overcome this , we have specialist systems in place to process items without barcodes and ultimately ensure we deliver high levels of service to our clients .
“ This example highlights how integral systems are to what we do ,” he continues . “ Our clients have access to a single customer interface , where they can place orders , see real-time tracking data , and receive proof of delivery on a global basis .”
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