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Genpower license to distribute JCB tools and power products . This is a very wide range of highquality tools , power tools and power equipment aimed at the construction , agriculture , and automotive sectors .
Exceptional customer service
Now spanning over 1500 product lines and more than 22,000 replacement parts , Genpower ’ s product portfolio includes garden machinery ; petrol and diesel generators ; petrol , diesel , and electric pressure washers ; electric and petrol air compressors ; electric , petrol , and diesel water pumps ; power tools ; and light construction or workshop equipment .
With such a vast portfolio , Genpower must operate a highly organized and efficient warehouse . It has recently invested in a new warehouse management system ( WMS ), for example , which is equipped with handheld walk around integration to enable a paperless system that ensures accountability , efficiency , and scalability . Additionally , the new center in Newport adds a 16,000-pallet capacity and ten dock-level loading bays to its already impressive portfolio .
The star attraction at Newport is ‘ Dai ’ the drone . ‘ Dai ’ is an autonomous drone that works out of hours counting the 16,000 pallet locations every week , giving peace of mind and stock accuracy in this vast warehouse .
Aside from products , the business prides itself on delivering exceptional customer service . In its consumer offering , Genpower can integrate its new WMS with a customer ’ s order management system or e-commerce platform such as eBay or Amazon to enable greater visibility . Customers can access a portal to get real-time updates , for example , including easy booking processes , status updates , and tracking details .
Recognizing that warehouse innovation and automation is a necessity , Genpower uses RAWview drone Systems to provide customers with automated stock checks . With a rise in online shopping and demand for next-day delivery , 3PL providers are faced with complex
challenges that can be navigated using realtime data and automation . By embracing such technologies , Genpower provides a safer working environment for its staff , as well as greater accuracy and enhanced efficiency in its overall operation .
However , the company ’ s approach to highquality service doesn ’ t stop once the product is purchased . Instead , Genpower offers expert product knowledge and aftercare support to customers and trade professionals , ranging from general enquiries and technical support to supplying warranty parts and providing workshop assistance .
It has a specialist team of experts that undertake pre-delivery inspections and test products before dispatch , ensuring the quality and functionality of the product . The robust quality control team ensures a seamless endto-end quality management process , including
We supply and collect quality assured reconditioned pallets throughout South Wales .
We can also design & build bespoke timber products . All available heat treated to ISPM15 .
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Tel : 07912 388993 email : beamishpallets @ icloud . com www . beamishpallets . co . uk
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