_________________________________________________________________________________________________ Main interview
On the topic of sustainability , Glen delves into the ways in which DP World is striving to achieve carbon neutrality by 2040 , and Net Zero by 2050 . “ During my career , I ’ ve witnessed sustainability go from something customers requested , to a business imperative ,” says Glen . “ Our customers are increasingly looking to reduce their environmental impact , so we ’ re leveraging collaborative partnerships to reach mutual sustainability goals .
“ The intersection of automation and sustainability is a powerful tool , and one that I believe will be the future of our business . Automation is not only an efficiency tool , but also a sustainability tool , especially from a disruption perspective , as we can use automation to offset volume variability .
“ We ’ ve recently implemented a new automated solution , for example , which selects the most appropriate box for each package ,” he adds . “ This avoids overusing cardboard to minimize waste , as well as resulting in better efficiency for transportation , as we can transport more packages in each truck , meaning it reduces our carbon emissions too .”
People and processes
Glen is also passionate about supporting employees , both across the business and within the supply chain function specifically . “ There are three keys to success in any business – people , processes , and systems – and you have to leverage all three simultaneously to succeed ,” Glen states . “ On the people side , we must try to attract great talent , as well as build a
. . . we ’ ll continue to use our assets , people , and systems to explore ways to plan for disruptions and find alternative solutions to de-risk the supply chain positive , creative company culture that allows individuals to grow .
“ As the supply chain becomes more complex , there must be a greater focus on talent development . It ’ s important that we not only invest in assets and systems , but also people , with a focus on upskilling the workforce and equipping future generations with the skills required to handle the industry ’ s evolving landscape .”
Having navigated the numerous changes and challenges the supply chain has seen in recent years , Glen shares his final reflections . “ Since the pandemic , organizations have realized the crucial role supply chains play in their overall operations , and the function has become much more prominent in business discussions and planning ,” he reflects . “ There ’ s more emphasis on the power of collaboration too , and here at DP World , we ’ re making investments in freight forwarding , contract logistics , economic zones , and our ports and terminals , so that we can be better prepared to offer increased capabilities and agile solutions .
“ Some economists are reporting the warning signs of recession , so there ’ s still legitimate concern in the industry over the economy and geopolitical tension , and the potential disruption they could cause ,” Glen concludes . “ However , for us , 2024 is a year of investment , growth , and execution . In collaboration with our customers , we ’ ll continue to use our assets , people , and systems to explore ways to plan for disruptions and find alternative solutions to de-risk the supply chain .” ■
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