______________________________________________________________________________________________ Reliable
Medical
We have a strong culture of caring for people , at every level
“ Alongside our complex rehab technology , mobility equipment , and respiratory care offerings , we also provide home medical products . All of our physical range is further supported by the dedicated servicing and repairs that we offer to our customers through our team of accredited and certified technicians .”
Promoting partnerships
During the last three years , the business has undertaken nine partner acquisitions . Reliable Medical takes great pride in its culture and reputation within the industry , which it leverages during the integration process to align any new teams with its values and general market focus .
“ Getting everyone playing from the same sheet of music is the hardest part ,” Troy elaborates . “ We have a systems integration
project currently underway , which will move all of our systems across the organization to one unified system of record . We ’ re only in the beginning stages of this multiyear project , but feel that it ’ s a highly crucial investment with regards to the continuation of our growth .
“ We have a strong culture of caring for people , at every level . Our team believes not only in improving the lives of our clients , but those of each other as well . We ’ re hugely focused as an organization on the complete lives of our team ; encouraging balance , health , and ongoing improvement . A happy and connected team does more than just create a positive working culture internally , it also facilitates a far better customer experience for our end-users externally .
“ You may have noticed ,” he adds , “ that we generally opt for the terms ‘ partners ’ or ‘ partnerships .’ It ’ s because that ’ s the way that we view our suppliers and vendors , they are partners with us in our mission to improve each of the lives that we touch . Without these partnerships , we cannot alone provide the best services possible to our clients or employees , which is well and truly what they deserve .”
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