Supply Chain World Volume 10, Issue 3 Volume 10, Issue 3 | Page 38

Brightspeed ____________________________________________________________________________________________________
We use only the best , state-of-the-art technology and equipment available today
“ It ’ s so gratifying to see the team continue to improve our metrics around material availability , forecasting , volume of contract completions , process and systems improvements , and the resolution of issues . “ We use only the best , state-of-the-art technology and equipment available today ; the plug-and-play components are easier to install and repair . We are combining these innovations with advances in GIS-based engineering and other operations support systems to create an efficient fiber ecosystem .
“ Furthermore , our superior operating support systems tie everything together and provide seamless workflow , design , and inventory management . We want to promote a world where people and businesses have access to the connectivity they need to accomplish what ’ s important .
“ Our company culture was built on simple ideals with powerful meaning and impact . We believe that everyone deserves access to the best internet service available , no matter where they call home .
“ My team is transitioning to a proactive versus reactive model ,” she concludes . “ The first few months we were triaging requests as they came in , to ensure that the company could successfully launch . “ Now that we ’ ve established our function and processes , we are creating a framework that takes market pricing , stakeholder budget challenges , and costsaving opportunities into consideration for the business units that we support .
“ Looking forward , I ’ d love to see us exceed our target of reaching three million premises with our planned fiber build . Thanks to our strong IT partners , I anticipate we will have robust systems in place for employees to acquire the goods and services Brightspeed needs to better serve our customers .” ■
www . brightspeed . com
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